In 2020, over 3.6 billion people are using social media worldwide.
That number is projected to increase to almost 4.41 billion by 2025.
Serving customers on multiple platforms is crucial for any company in today’s digital age.
Customers deserve your care and attention wherever they try to reach you, not just via email or a popup chat on your website.
And they appreciate to be able to get quality service on the platform of their choice.